POLITYKA PRYWATNOŚCI I POLITYKA COOKIES
- The administrator of personal data collected via the Online Store is Enbio Technology Spółka z ograniczoną odpowiedzialnością based in: ul. Szkolna 24, 81-198 Suchy Dwór entered by the District Court Gdańsk Północ in Gdańsk to the Register of Entrepreneurs of the National Court Register under the number KRS 0000214555, NIP: 9580982035, REGON: 191317763 – hereinafter referred to as the “Administrator”, being also the Service Provider (Seller) of the Online Store.
- The personal data of the Seller and the Buyer (hereinafter referred to as the Buyer or the User) are processed in accordance with the Personal Data Protection Act of 29 August 1997 (Journal of Laws 1997 No. 133, item 883 as amended) and the Act on the provision of services by from July 18, 2002 (Journal of Laws 2002 No. 144, item 1204, as amended).
- The Administrator takes special care to protect the interests of the data subjects, and in particular ensures that the data they collect are processed in accordance with the law; collected for specified, legitimate purposes and not subject to further processing incompatible with these purposes; factually correct and adequate in relation to the purposes for which they are processed and stored in a form allowing identification of persons they concern, no longer than it is necessary to achieve the purpose of processing. The administrator also places cookie files on the User’s device and gains access to them.
- All words, expressions and acronyms appearing on this web page and beginning with a capital letter (eg xSeller, Online Store, Buyer) should be understood in accordance with their definition contained in the Online Store Regulations available on the Online Store website.
PURPOSE AND SCOPE OF DATA COLLECTION AND DATA RECEIVERS
Each time the purpose, scope and recipient of data processed by the Administrator results from actions taken by the Buyer in the Online Store.
Possible goals of collecting personal data of Buyers by the Administrator:
a / conclusion and implementation of the Sales Agreement;
b / direct marketing of own Administrator’s Products.
Possible recipients of personal data Buyers in the Online Store:
a / In relation to the Buyer who uses the courier delivery method in the Online Store, the Administrator provides the collected personal data of the Buyer to the selected carrier or intermediary performing the shipment at the request of the Administrator.
b / In relation to the Buyer who uses the Online Store with the method of electronic payment or payment card, the Administrator provides the collected personal data of the Buyer to the selected entity servicing the above payments in the Online Store.
The Administrator may process the following personal data of Buyers using the Online Store: name and surname; e-mail address; contact phone number; delivery address (street, house number, apartment number, zip code, city, country), address of residence / business / seat (if different from delivery address). In the case of Buyers who are not consumers, the Administrator may additionally process the company’s name and the tax identification number (NIP) of the Customer.
Providing personal data referred to in the point above may be necessary to conclude and implement the Sales Agreement in the Online Store. Each time the scope of data required to conclude a contract is indicated previously on the Online Store website and in the Online Store Regulations.
BASIS OF DATA PROCESSING
- Providing personal data by the Buyer is voluntary, but failure to provide the personal data indicated on the Online Store website and in the Online Store Regulations for the conclusion and implementation of the Sales Agreement results in the inability to conclude this contract.
- The basis for the processing of the Buyer’s personal data is the need to perform the contract to which he is a party or take action at his request prior to its conclusion, as well as to perform legally justified purposes carried out by the Administrator. In the case of data processing for the purposes of direct marketing of the Administrator’s Products, the basis for such processing is: the prior express consent of the Buyer.
THE RIGHT TO CONTROL, ACCESS THEIR CONTENT AND MAKE IMPROVEMENT
- The buyer has the right to access their personal data and correct them.
- Each person has the right to control the processing of data related to him, contained in the Administrator’s data file, in particular the right to: request supplementing, updating, rectifying personal data, temporary or permanent suspension of their processing or their removal if they are incomplete, out of date, false or have been collected in violation of the Act or are no longer necessary to achieve the purpose for which they were collected.
- If the Buyer grants permission to process data for direct marketing of the Administrator’s own Products, the consent may be revoked at any time.
- In the event that the Administrator intends to process or process the Buyer’s data for direct marketing of the Administrator’s own Products, the person whose data is also entitled to a) submits a written, motivated request to cease processing of its data due to its special situation or b) to raise objections to the processing of its data.
COOKIES AND PERFORMANCE DATA
Cookies (so-called “cookies”) are IT data, in particular text files, which are stored in the final device of the User sklep.enbiogroup.pl and are intended for using the website sklep.enbiogroup.pl. Cookies usually contain the name of the website from which they originate, their storage time on the end device and a unique number. Detailed information about cookies as well as the history of their creation can be found, among others on: http://en.wikipedia.org/wiki/City.
As part of sklep.enbiogroup.pl, “session” cookies are used. Session cookies are temporary files that are stored on the User’s end device until logging out, leaving the website or turning off the software (web browser). The Administrator may process data contained in Cookies when users use the Online Store for the following purposes:
a / Identify the Buyers as logged in to the Online Store and disclose that they are logged in;
b / memorizing Products added to the basket in order to place an Order;
c / memorizing data from completed Order Forms, surveys or login details to the Online Store;
d / customizing the content of the Online Store’s website to the individual preferences of the Buyers (eg regarding colors, font size, page layout) and optimizing the use of Online Store websites;
e / keeping anonymous statistics showing how to use the Online Store website.
As part of sklep.enbiogroup.pl, the following types of cookies are used: “necessary” cookies, enabling the use of services available at the shop.enbiogroup.pl, e.g. authentication cookies used for services that require authentication as part of sklep.enbiogroup.pl , “advertising” cookies, enabling users to provide advertising content more tailored to their requirements and interests.
In many cases, software used for browsing websites (web browser) allows cookies to be stored in the User’s device by default. Users can change their cookie settings at any time. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the settings of the web browser or inform about their every posting in the User’s device.
The method of changing cookie settings may vary depending on the web browser used by the User. Information on cookie files can be found in the “Help” tab in every web browser, as well as on the website www.wszystkoociasteczkach.pl.
Comprehensive information is available in the software (web browser) settings. Details for people using individual web browsers, including:
Internet Explorer (https://support.microsoft.com/kb/196955/en)
Mozilla Firefox (https://support.mozilla.org/en/products/firefox/cookies)
The administrator notes that Service Providers may have their privacy policies and policies relating to cookies. We suggest you familiarize yourself with them. The Administrator also processes anonymised operational data related to the use of the Online Store (so-called logs – IP address, domain) to generate statistics helpful in administering the Online Store. These data are aggregate and anonymous, i.e. they do not contain features that identify visitors to the Online Store. Logs are not disclosed to third parties.
The user can subscribe to the newsletter.
The Administrator uses technical and organizational measures to ensure that personal data being processed is protected against hazards and categories of data protected, in particular, protects data against unauthorized access, unauthorized removal, processing in violation of applicable law and change, loss, damage or destruction.
The Administrator appropriately provides the following technical measures to prevent the acquisition and modification of personal data sent electronically by unauthorized persons:
a / securing the data set against unauthorized access.
b / access to the Account only after providing an individual login and password.
GENERAL CONDITIONS OF SALE IN USE
THE MEANS OF COMMUNICATION ON DISTANCE AND PROVIDING SERVICES BY ELECTRONIC MEANS
These General Terms and Conditions of Sale specify the rules for making purchases from the Seller via the Online Store, and also as an E-store. Please read the following General Conditions of Sale of the E-store.
These General Terms and Conditions of Sale apply to and apply only to Entrepreneurs. They do not concern Consumers.
Consumers are asked to read and accept the Sales Regulations.
Retailing of the Products via the Internet and the website address sklep.enbiogroup.pl is carried out by Enbio Technology Spółka z ograniczoną odpowiedzialnością with its registered office in Suchy Dwór, ul. Szkolna 24, 81-198 Suchy Dwór, a company entered into the Register of Entrepreneurs of the National Court Register, 8th Commercial Division of the National Court Register at the District Court Gdańsk – Północ in Gdańsk, under No. 0000214555, with NIP: 958 098 20 35, REGON: 191317763, called further depending on the context of “Seller” or “Service Provider”
Contact with the Service Provider can be obtained: using the e-mail address: firstname.lastname@example.org
These General Terms and Conditions of Sale may be downloaded free of charge in pdf format at https://sklep.enbiogroup.pl/content/7-regulamin also in such a way that it is possible to obtain, reproduce and record the content of the Regulations using the ICT system used by the Buyer . In particular, the Buyer may, without any restrictions, download the Regulations from the E-shop website as a pdf file, save the Regulations on the available storage media and print it in any number of copies.
§ 1 Definitions
General Sales Conditions (GTS) are a document defining the rights and obligations of the Seller and the Buyer related to the conclusion of contracts for the sale of goods via the Online Store in the field of services provided electronically, i.e. services within the meaning of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws of 2002 No. 144, item 1204 with amendments).
Buyer (Entrepreneur, Service Recipient) – th. a buyer who is a natural person with full legal capacity according to the legal order of the Member State of which he is a citizen, legal person or organizational unit without legal personality, purchasing online store in connection with his business or professional activity. For the avoidance of doubt, the Entrepreneur is in particular the acquirer who at the stage of registering the Account in the Online Store marked the option “Company”.
Your Deliveries – countries to which the Product / Products may be delivered: Poland
User – an entity using the Online Store until logging into the Account in the Online Store.
Account – subpage of the Online Store, available after the User has registered on the Online Store website. After registering, access to the Account requires logging in each time.
Product (Products) – a movable item in or a multiple thereof from the Seller’s range to which the Sales Agreement applies.Sales Agreement – a contract for the sale of Products between the Seller and the Buyer, using the Online Store, which entails the Buyer’s obligation to pay to the Seller the entire price indicated at the ordered Product and covering the shipping cost of the ordered Product by the Buyer.
Service (E-shop, Sklep, Sklep Internetowy) – the Seller’s website available at the address sklep.enbiogroup.pl through which the Buyer purchases the Products.
Page or Pages – Seller / Service Provider or Buyer / Client.
Commercial information – information about the Products displayed in the Online Store. Commercial information regarding the price and availability of the Product, at the stage before adding the Product to the Cart and logging into the Account, does not constitute an offer within the meaning of the United Nations Convention on Contracts for the International Sale of Goods of April 11, 1980 (Journal of Laws 1997 No. 45, item 286), as well as the Civil Code, but only an invitation to start negotiations.
Offer – content marked as “Summary of the order” displayed to the Buyer after adding the Product to the Basket and after logging in to the Account.
Order – Buyer’s declaration of intent clearly specifying the type and quantity of Products, aimed directly at the conclusion of the Distance Selling Agreement via the Online Store.
Order Form – a form available on the Website, with the help of which the Buyer can place an Order.
§ 2 General Principles
The online store conducts retail sales via the Internet.
Orders can be placed 24 hours a day, 7 days a week throughout the year.
All Products offered on the Online Store are brand new and free from physical and legal defects.
Commercial information included in the Online Store does not constitute an offer within the meaning of Article 14 of the United Nations Convention on Contracts for the International Sale of Goods (Convention of April 11, 1980) and Art. 66 of the Civil Code, but they are an invitation to submit offers or start negotiations, even if this information includes the unit price of the goods.
All prices given on the website sklep.enbiogroup.pl are gross prices given in PLN (including VAT). The given prices do not include the cost of transporting the Products to the place indicated by the Buyer. The cost of transport depends on the Product delivery option chosen by the Buyer at the stage of completing the Order Form.
The Product price presented in the Online Store before adding the Product to the Basket is only an invitation to start negotiations and may differ from the price of the Product after adding the Product to the Basket. Each promotion is always affected by the difference. Regular customers may also have the option of buying Products on conditions individually specified for them.
The time of commencement of the Order execution coincides with the moment of payment by a payment or credit card, the performance of which will be confirmed by the payment operator.
The seller may refuse to accept or execute the order in whole or in part for important reasons, in particular if:
a / The product indicated in the Order is no longer available or delivery can not be completed within the time specified for the Order;
b / Realization of the Order is not possible due to the incorrect operation of the computer system of the Online Store,
c) The data provided by the Buyer are untrue, incomplete or inaccurate, and despite the attempt, the Seller has not been able to determine the data,
d / The delivery address of the Product is not in the territory of the Delivery States;
d. An entrepreneur who is a natural person does not have full legal capacity according to the legal order of the Member State of which he is a citizen or did not consent to the Seller processing his individual data in the scope indicated in § 3 (7) sentence. 1 OWS,
e / The order has not been paid within 7 days from the date of its submission.
The Seller shall immediately inform the Buyer about the inability to execute part or all of the Order for reasons specified in paragraph 8 to the e-mail address indicated in the Order Form, unless there are reasons from the paragraph. 8 (c). In this case, the Buyer may cancel the Order in the part where the implementation is not possible within the prescribed period or cancel the order in its entirety by informing the Seller via email or in writing to the Seller’s postal address.
In the event of the Buyer resigning from the Order in the manner specified in paragraph 9 or the impossibility of completing the Order in its entirety, if the Buyer has already paid for the ordered Product in advance, the Seller shall reimburse the Buyer immediately the price paid or its relevant part, if the Order is to be partially executed. The payment shall be returned using the same method of payment as used by the Buyer, unless the Buyer explicitly agrees to a different method of payment refund – in each case, the Buyer will not incur any fees in connection with this refund.
The Seller is entitled to send invoices by e-mail to the e-mail address provided in the e-mail address field at the Account creation stage. The buyer can change the above address to any other address.
§ 3 Placing orders
The condition for placing an Order in the Online Store by the Buyer is:
a / getting acquainted with these GCS as well as expressing acceptance of their provisions;
b / expressing the acceptance that the Order involves a payment obligation;
c / correct, complete completion of the Order Form by:
d / making a selection of the type, quantity of the Product, by clicking the “Add to basket” button on the website of the Online Store;
e / choosing the method of delivery, method of payment, providing the place of delivery of Products, by clicking the appropriate button in the Online Store.
f / providing customization data marked with “*” as mandatory; if the given data are not complete, the Seller will try to contact the Buyer. If contact with the Buyer is not possible due to incorrect or inaccurate data, the Seller has the right to cancel the Order.
h) the buyer reads the final wording of the content binding the Seller of the Offer, displayed on the Online Store website after completing the activities specified in points (a) – (d) marked as “Summary of the order”.
and / confirming the will to conclude a Sales Agreement on the terms specified in the Offer by clicking the “Place an order with payment obligation” button.
It is also possible to place an order by e-mail, taking into account all the conditions referred to in point (a) – (f)
In order to enable the Buyer to become acquainted with the final wording of the Sales Agreement, which will be concluded with the Buyer after clicking the “Place an order with payment obligation” button, in particular to enable the Buyer to detect and correct any errors in the data entered by him, including changes in terms of his data, the Buyer should click on the button – “Next – Order Summary”. The offer displayed at the stage of “Summary of the order” ceases to be binding for the Seller when the Buyer closes the Online Store website without clicking the “Place an order with obligation to pay” button or when the Buyer changes the content of the Offer.
Until the Buyer clicks the “Place an order with the obligation to pay” at the “Summary of order” stage, the Buyer may at any time change the previously selected Product selection by deselecting the previously selected selection option or stop the Product purchase process and cancel the Product purchase.
Clicking the “Place an order with obligation to pay” means:
a / confirmation by the Buyer of the correctness of the Buyer’s data,
b / confirmation by the Buyer receipt of the Offer and its simultaneous acceptance resulting in the conclusion by the Buyer with the Seller of a legally effective Sales Agreement on the terms specified in the Offer displayed on the Online Store at the stage of “Summary of the order” and conditions specified in the GCS.
When the Buyer clicks on the “Place an order with payment obligation” button, a message is sent to the Buyer via electronic mail, to the address provided by the Buyer during the Account registration, with confirmation of all conditions of the Sale Agreement. Notwithstanding the foregoing, the terms of the Purchase Agreement accepted by the Buyer are available to the Buyer in the “Order history” tab with the option of printing out by the Buyer. In order to secure for own purposes the content of OWS in the version applicable at the time of concluding the sale agreement, the Seller suggests copying the GTCS content and saving it on the Buyer’s computer disc.
The buyer acknowledges that in accordance with the applicable law, the processing of his data in the field of individual data is necessary for the performance of the contract and necessary to take action before the conclusion of the contract. When placing an Order, the Buyer has the option to consent to the placement of personal data in the database of the Seller’s Online Store and its processing for the purposes of direct marketing.
In each case, the Buyer has the right to inspect their data, correct them and request their removal.
The buyer is obliged to get acquainted with https://sklep.enbiogroup.pl/content/7-regulamin
§ 4 Costs and date of dispatch
The product is sent to the address indicated in the Order Form.
The Seller will inform the Buyer immediately about an incorrectly filled Order Form that prevents shipment or may delay it, subject to § 2 para. 8 (c) GCS.
Due to the specificity of the Products, they are delivered only with the help of specialized transport companies.
The consignment is delivered in accordance with the date specified during the approval of the Order, after specifying the delivery address. This is an approximate delivery time. Due to the payment by credit card or credit card until the time of delivery specified on the Website, the time of posting the funds on the Online Store bank account (usually up to 2 business days) should be added.
The buyer is charged for shipping (shipping) specified in the transport price list available at https://sklep.enbiogroup.pl. The amount of fees depends on the type of transport. The final amount of transport costs will be the result of the Order calculation, made before it is submitted – This calculation takes into account the weight and dimensions of the Product and the place of delivery.
§ 5 Payments
For each completed order, as a result of which the Product has been sold, an individualized proof of purchase is issued, i.e. an invoice.
The Seller enables the following methods of payment for the ordered Product:
a / payment by bank transfer,
b / payment by credit card
c / online payments via the PayU system
Due to the payment by credit card or credit card, the bank account of the Buyer who issued the card is charged with the payment at the time of crediting the funds.
The Buyer agrees to issue and send an electronic image of billing documents to the e-mail address indicated by them, in particular such as: VAT invoices with attachments, VAT invoices correcting with attachments and forms. This consent also authorizes the Seller to issue and send electronic invoices. At the express request of the Buyer and without any additional fees, the Seller will issue and send relevant sales documents in paper form.
§ 6 Delivery and receipt of the Product
Deliveries are made on the territory of the Delivery States (only in the European part of these countries, i.e. excluding overseas territories, etc.).
Before collecting the parcel from the delivering transport company, the Buyer is obliged to check whether the packaging has not been damaged during transport. In particular, pay attention to the condition of tapes or seals affixed to the shipment. If the package is damaged or the seals (tapes) are broken, do not accept the parcel. The Buyer should prepare a damage report or other confirmation of the condition of the delivery in the presence of the delivered Product and contact the Seller as soon as possible in order to clarify the matter. Failure to identify any irregularities in the quantitative or qualitative status of the parcel upon receipt may, in principle, have a negative effect on the result of the Buyer’s claims
The Seller is obliged to deliver the Product to the Buyer no later than within 30 days from the date of the Sale Agreement.
§ 7 Withdrawal from the contract
An entrepreneur who concluded via the Online Store a Sales Agreement has the right to withdraw from the Agreement, subject to paragraph 3 of this paragraph, within 14 days of its conclusion returning unused, undamaged goods at its own cost to the Seller, or in the event of a breach by the Seller of obligations contractual agreements is of a material nature, subject to the date indicated in point 2 of this paragraph
Subject to § 6 para. 2, for a material breach of the Agreement’s obligations by the Seller shall be: no delivery of the Product on time, after the ineffective expiry of an additional 7-day deadline for delivery, delivery of a defective product or incomplete in a way that prevents the use of the Product in accordance with its intended use.
The right to withdraw from the sales contract referred to in item 1 of this paragraph does not apply to:
a / Products that can not be purchased by adding them to the Basket in the Online Store.
b / Products covered by the promotion or award as part of the promotion, in relation to which the right to withdraw from the contract will be excluded by the Seller in the description of the terms of the promotion.
c / Products used in any way, damaged or soiled goods or whose packaging is damaged or soiled
The entrepreneur exercises the right to withdraw from the Agreement by submitting, within 14 days from the date of taking the Product or its part into possession, an appropriate statement in writing. This deadline is a deadline. In the event of withdrawal from the contract due to the Seller’s breach of significant contractual obligations as defined in point 2 of this paragraph, the 14-day period begins from the day following the expiry of the additional delivery period referred to in paragraph 2 or the date of writing the damage report together with the confirmation the condition of the parcel referred to in § 6 para. 2.
To comply with the deadline referred to in paragraph 4 it is enough to send a statement before its expiry. The seller provides the opportunity to submit a statement of withdrawal from the contract by e-mail to the address email@example.com, or in writing to the address of the registered office of Enbio Technology Sp. z o.o. ul. Szkolna 24, 81-198 Suchy Dwór, using the model withdrawal form as Annex 1 to these GTC
Returned as a result of withdrawal from the contract, the Product should be sent back completely complete, and the Product and accessories should be undamaged and show no signs of use, demonstrating a different use of the Product, than only for the purpose of its verification. The Buyer shall be liable for the decrease in the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.
If you exercise your right to withdraw from the contract, the returned Product should be sent back to the Seller at the cost of: Enbio Technology Sp. z o.o. ul. Rumska 18, 81-198 Dębogórze.
The return shipment must be accompanied by a written statement of withdrawal (in accordance with the form constituting Annex 1 to the GCS) and the account number to which the Seller is to return the amount paid for the Product and the cost of its delivery to the Buyer, provided that the Buyer has chosen the manner of delivery of the Product other than the cheapest usual delivery method offered by the Seller, the Seller does not refund the additional costs incurred by the Seller.
To the Products returned as part of the complaint, § 8 applies instead of the procedure specified above.
§ 8 Complaint procedure
The Seller is obliged to deliver / issue to the Entrepreneurs new, not defective products, except for the overrated Products defective, for which the submission of the Order by the Buyer is tantamount to consent to receive a Defective Product, for this reason subject to price reduction.
In the event of non-compliance of the Product with the contract, the Entrepreneur must submit a complaint to the Seller via e-mail to the following address: firstname.lastname@example.org or in writing to the address of the Seller: Enbio Technology Sp. z o.o.
ul. Szkolna 24, 81-198 Suchy Dwór. Complaints regarding missing Products or their damages should be reported immediately after receiving the parcel, not later than within 3 days.
Advertised Products should be delivered to the Seller together with the completed “Complaint / Return Report” constituting Annex No. 2 to these GTS. “The complaint / return report” is available on the website at http://enbiogroup.pl/kontakt/formularz-reklamacyjny/ and http://enbiogroup.pl/en/contact-2/complaint-form/. The package should be provided with information : “REKLAMACJA / RETURN OF GOODS” and send or deliver in person to the Seller’s address: Enbio Technology Sp. z o.o. ul. Szkolna 24, 81-198 Suchy Dwór.
The Seller will address the complaint received from the Entrepreneur and will inform him about the manner of considering the complaint in writing or via electronic mail.
Shipping costs of the advertised / returned Product to the Seller shall be borne by the Buyer. If the complaint is considered justified, the Seller shall refund to the Buyer shipping costs not higher than the cost of a normal shipment.
If the complaint is considered justified, the Seller shall immediately replace the damaged product with a new device and send it back to the Buyer.
The administrator of the databases transferred by the Buyers via the Online Store in connection with the implementation of the Order is the Seller.
The Entrepreneurs’ data is used to execute the Orders, therefore they can be transferred to the entities responsible for the delivery of the purchased Products to the Buyer. Buyers have the right to access their data and to correct it. Data is transferred voluntarily.
§ 10 Final provisions
In matters not covered by these General Terms and Conditions of Sale, the provisions of the Act of 23 April 1964 – Civil Code (Journal of Laws 1964 No. 16 item 93 as amended) and the United Nations Convention on Contracts for the International Sale of Goods of April 11 shall apply. 1980 (Journal of Laws 1997 No. 45, item 286) and All disputes arising in connection with the conclusion of the Sales Agreement will be considered by the court competent for the seat of the Seller.
Failure by the Seller to take immediate legal action in the event of the Buyer’s breach of the provisions of these General Sales Conditions does not mean waiver of the Seller’s right to seek its rights.
The General Terms and Conditions of Sale enter into force on the day of publication.
The date of publication of the General Terms and Conditions of Sale 20/05/2017.
These General Sales Conditions constitute a work within the meaning of art. 1 point 1 of the Act on Copyright and Related Rights. Their unlawful copying in whole or in part exposes the perpetrator to legal liability laid down in the mandatory provisions of law.
The withdrawal form PL
Annex No. 2
You can find the link to the document here